Testimonials

“Thank you for teaching an informative and interesting class. I've taken classes of this ilk with other companies, but was always left with questions that were never answered. You made learning entertaining, and covered so much in a short period of time.”

-Derek Bodkin,
E-MU Systems

“Christine delivers a positive training experience. Even serious topics (such as Preventing Sexual Harassment) are presented with common sense and a sense of humor that make the time worthwhile and enjoyable.”

-Sean Hanrahan,
Direct Sales Supervisor,
Creative Labs, Inc.

Speaking, Seminar & Workshop Topics

The following partial list is a sampling of the extensive breadth of training offered by Silver Business Solutions. Please note that we
are happy to create custom training programs for your company. Helping you achieve your goals is our focus.

Communications/Personal Development:

• Active Listening
• Communicating Assertively for Positive Impact
• Presentations Plus
• Win-Win Conflict Resolution
• First Class Customer Service

Management Development:

• Interviewing to Hire Right
• Leadership Principles for Success
• Communicating with Impact
• Coaching for Commitment and Results
• Reinforcing Quality Customer Service
• Results-Based Performance Review
• Making Meetings Work
• Solving Performance Problems
• Managing Upwards: Achieving Success with your manager

Follow-up Support:

• Ask us about the Reinforcement Program where participants receive ongoing focused coaching support to enhance their performance. Participants are accountable for implementing what they have learned.