COVID or Conflict? 4 tips for managing both situations.

Posted on Mar 25 2020
Normally I coach leaders to resolve conflicts of all sizes, or facilitate resolution with them. I got...

Will your business go on?

Posted on Mar 16 2020
Speaking with a client today who is concerned about the virus’ effect on current business operations,...

5 Tips for managers of remote staff

Posted on Mar 10 2020
The current health crisis has caused many organizations to send people home to work. Your business still...

Manager Mistake of the Month

Posted on Feb 27 2020
“Don’t forget to get that report in tomorrow!” “Don’t forget to get me...

“I Like How You Did That”

Posted on Mar 27 2017
Pop quiz:  “I like how you did that!” – Positive feedback or not? Textbook says …...


Posted on Sep 30 2009
I drive about 25,000 miles per year in my work as a consultant. The other day I was complaining –...

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