Manager Mistake of the Month
Posted on Feb 27 2020
“Don’t forget to get that report in tomorrow!”
“Don’t forget to get me...
Archive for the ‘feedback’ Category:
5-Star Game
Posted on Sep 24 2018
There’s a trend in measuring “customer satisfaction” – the 5-Star Game. It happened at...
“I Like How You Did That”
Posted on Mar 27 2017
Pop quiz: “I like how you did that!” – Positive feedback or not?
Textbook says …...
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