The current health crisis has caused many organizations to send people home to work. Your business still...

There’s a trend in measuring “customer satisfaction” – the 5-Star Game.  It happened at...

It’s October 1, 2017 and I’m visiting Eugene, Oregon to see if I want to live there.  After four...

I must rant about meetings. Leaders talk all the time about efficiency and productivity and the bottom...

An employee, who up to this point has done a good job, starts making mistakes. The manager reaches the...

People tell me things. They tell me what happens at work. The difficult situations that come up with...

In a recent post about Triathlon I talked about learning how to swim at age 40 so I could race.  My...

a·dren·al·ine əˈdren(ə)lən/ noun a hormone secreted by the adrenal glands, especially in conditions...

Have you heard of “Speaking Circles“?  It’s “public speaking with ease and...

A triathlon is a three-sport race:  Swim, Bike, Run.  Always in that order.  Many triathletes begin...