Coaching

I offer one on one coaching for leaders at all levels. This is a blend of listening, problem-solving, training, and accountability. What does good look like for you as a leader? That’s where we start. You bring your management issues to the calls and we work together to create solutions. I teach you the good management practices as needed. You have a confidential sounding board and can let your hair down. Each session ends with you making a commitment about the next steps you’ll take. Like shampooing, repeat.

Conflict mediation (pairs and groups)

You can learn to resolve conflict and I can teach you. When you need a mediator/facilitator to support the effort, I do that too. The method is based on the principles taught by the Conflict Resolution Center of Santa Cruz (CA), the fabulous materials in Crucial Conversations, the teachings of Marshall Rosenberg, and the school of hard knocks. The parties do the work with the structure and support of a facilitator (that would be me) versus an arbitrator, who tells the parties what to do (not me). Here’s a tip: the conflicting parties must be fully willing to come to the table to work it out with each other – not because they’re given an ultimatum.

Group Training

I offer limited group management training, currently delivered on Zoom. It can be beneficial and cost effective to teach a group the foundational practices of good management: Setting goals and expectations, providing individualized support and guidance, giving ongoing positive and negative feedback, and conducting periodic and annual reviews. The goal is that every employee knows where they stand in performance throughout the year and receives a no-surprise review at the end. Training only works if there is reinforcement and accountability to take action, so let’s talk about group training if you’re willing to go the distance.

Organizational and individual goal setting

I live for goal setting! After 20 years working with organizations, I see way too much time wasted on useless goal-setting efforts. What does “good” look like for the person, group, or CEO who’s on the hook for it? I can show you how to define this. The benefits include employees at all levels taking real responsibility for their results, uncomplicated measurement devices to check progress and results, and more realism built in to planning performance. I’m a badass goal facilitator.

Call me or fill out the connect with me form.  We’ll see if we’re a good fit and take it from there.  

831-588-6191